Testimonials

Over time we have had the opportunity to deal with different clients and we always appreciate the feedback provided by them. Please read through some of our satisfied customers feedback.

"I was 9 months pregnant and running around with a 1 1/2 year old, desperately needing a bigger vehicle. My husband was traveling a lot and we simply did not have time to do the leg work needed for the vehicle we wanted. Rob sourced it; test drove and brought the vehicle to our house for our final approval. It was all very painless and extremely helpful. We bought our truck and it has performed flawlessly in the 2 years we have owned it. I would not only recommend Rob's services but, would use him again for our next vehicle purchase".

Susanna (non minivan owner and mother of two boys)
2006 Ford Expedition

"It was great having someone who knew about cars doing the researching, communicating and overseeing the purchase. Especially comforting when you know nothing about vehicles and you can have that same peace of mind you got the best deal available".

Ani Killoran

Burnaby, BC

2008 Ford Ranger Sport

"This was a fantastic way for our family to purchase a vehicle. My favourite parts of the process were going over with Rob the needs of our young family, having him do all the leg work for us (us only looking at vehicles when and if it passed the mustard so to speak) and of course the fact that Rob talked the guy down on the price was great as well! We’re already recommending these services to all of my friends and family, even if they aren’t interested in purchasing a new or used vehicle any time soon, we just want everyone to have this enjoyable experience when the time comes for them. We will always come to Cornerstone Concepts when we’re in the market for another vehicle. We will be life long customers and that is a promise!"

Troy & Jenn van der Horst (and family of course!)

Abbotsford, BC

2000 Red Pontiac Montana

"It was with great joy that the crew of L’Arche Greater Vancouver’s Neighbours Helping Neighbours program was able to pick up their new truck last week and we thank Rob Fournier of Cornerstone Concepts for his assistance in making this a reality.

Rob was attentive to what this truck needed to do for us and within a week had found the right truck to do the job.  We have limited resources here; time and money are always in short supply. We also didn’t have the expertise we needed to make sure the vehicle was safe and trustworthy. Rob saved us time by searching for the vehicle; researching its background and test-driving it t make sure everything all our specifications in terms of function, safety and price.  Rob saved us even more money by providing his service at no charge.

Rob went above and beyond our expectations as he was at the dealership when we picked up the vehicle and then helped locate an operator’s manual afterwards. We are most grateful for his help. We would recommend Rob and Cornerstone Concepts to anyone who is looking for this kind of service.

Thanks to him, the Neighbours Helping Neighbours crew can be about their good work in providing basic gardening and light carpentry for seniors and others in the community who aren’t able to manage the physical demands of some household chores. Our Neighbours Helping Neighbours crew are a group of adults with developmental disabilities who are excited about serving others.

With combined thanks."

Sig Stark

Director of Development

L'Arche Greater Vancouver

2007 Toyota Tacoma

"I am most pleased to write a testimonial and reference on Rob Fournier’s services.

I had a busy schedule of travel and related work responsibilities that made me ask around for possible options for car buying.  After hearing about and retaining Rob’s services, I had a chance to experience how enjoyable and fulfilling buying a car can be; the stress, pressure and buyer’s remorse I was used to feel transformed into a fun and rewarding experience that I bought my dream car at a great price.

Rob took the time to conduct thorough research and allowed me to gain clarity and confidence in my buying decision.  His commitment to representing the customers needs, passion for cars and integrity were impeccable.  Above all, I felt that there was a highly experienced, expert and committed professional on my side who truly wanted to me to buy the best car at the best price.

Rob is truly a gem."

Mohamed Jessa CEC

Vice President of Operations

Earls Restaurants Ltd.

2008 Mercedes Benz C230

"Being a first time buyer of a car can be considered a daunting, stressful, frustrating and challenging journey. Most "nine to fivers" do not know where to start or who to trust. After looking for about 6 months for "my family dream car" and after dozens of trips to dead end dealerships, I decided that I was fed up with the traditional way of investing in a car; it was time for change, a time to try on a NEW approach. Through a mutual acquaintance I was introduced to Rob. After our first meeting I was inspired by the philosophy of the business and what that would translate into for my family and I. So it was at that point I decided to partner up with Rob. My family and I are deeply appreciative to Rob (and his company) for sharing his patience, sense of humour, his in depth knowledge and transparent communication inventing our car buying experience. We love our car and the new friendship we have created with Rob".

Choppy Somjee

Burnaby, BC

2007 Toyota Matrix XR

"I was initially very nervous and apprehensive when I heard about Rob Fournier and his company Cornerstone Concepts. It really sounded too good to be true. But as someone with limited knowledge about automobiles and the many details that go along with making a quality purchase, I decided to give Mr. Fournier and his expertise a try. And, in short, he did NOT disappoint."

"I received professional, honest, and courteous service right from the start and Mr. Fournier found the exact car that I was searching for, at an excellent price, in less than one week. It was so easy. But the thing that has amazed me the most about Cornerstone is the aftercare that Mr. Fournier provides. I have called him many times after the fact with all sorts of questions about my new car and he always finds the time to talk with me and help, even though the purchase is complete and our "official business” is done. That kind of customer service is such a rarity nowadays. But that is the kind of respect that Cornerstone and Mr. Fournier show to their clients.

I encourage anyone, even if you understand automobiles and have made past purchases by yourself before, to give Mr. Fournier and his unique skills a try. I guarantee you will not be disappointed."

Kyle Valley

Burnaby, BC

2007 Nissan Versa SL

"Cornerstone Concepts was very prompt in returning my request and took every precaution to get my individual preferences just right. They worked with me to make sure I was getting the vehicle that suited me the best. They ask questions about my needs that I had not even considered. In the end I was able to get the car that was just right for me, even the colour. Thanks so much for your help and guidance.

In addition Cornerstone Concepts' follow up really impressed me. They made sure that I was still happy with my decision months later. It was a nice added touch. Please keep up the good work. Thank-you again."

Tia Toni Wilson

Kelowna, BC

2009 Suzuki SX4

"Rob Fournier of Cornerstone Concepts helped me buy a fully loaded 2007 Toyota Tacoma Double Cab.  After having saving my dad approximately $10,000 on his truck, I knew I had to invest in his services.  Rob would come over to my house on occasions for important discussions, and keep frequent contact by email or phone with my dad and I by updating us on his findings.  When I had suggested something, Rob had already taken it into consideration.  If I had waivered from my initial decision (looking for another truck brand, lower end model), Rob would give me his honest opinion on brand quality and functionality of my truck and convinced me otherwise. I had complete confidence in Rob’s ability to fulfill my truck requirements.  He found my truck in a very reasonable amount of time, and took the time to make sure it was indeed the truck for me before I went out to purchase it by meticulously inspecting it. Rob was more concerned about me than himself, unlike any car salesman.  Rob is a very genuine person who you can put complete trust into.  I believe I had saved between $7000 to $10,000 on my truck when I had purchased it.  I will contract Rob in the future when it is time to buy a sports car.  I had learned a great deal about buying cars from Rob.  He is very wise."

Lee Schadt

Burnaby, BC

2007 Toyota Tacoma TRD

"I initially chose to use the services of Cornerstone Concepts because of my limited knowledge of cars, and because I was on a tight budget.  Rob promised to find me a used car worth what I was prepared to pay in total, but at a lower cost, so that in the end I would still be paying the same amount (including the Cornerstone Concepts fee).

"I had a rough idea of the kind of car I was looking for, but Rob was able to narrow down my choices by providing comparisons of the cars.  He further reduced my options by doing a thorough cost comparison of new and used cars.  Previously I had not considered purchasing a new car, but through Rob's research, it became clear that the price difference between new and used was too small to justify purchasing a used car.  Rob searched the lower mainland as well as the Okanagan (upon my request) to find me the exact car I was looking for.

I couldn't be happier with my car and with Rob's service.  He went far beyond my original expectations and even helped me out when I had problems with my original car, prior to the purchase of the new one.  I would absolutely recommend Rob's services to anyone looking to buy a new or used car."

Erin Sluggett

Burnaby, BC

2008 Toyota Yaris Hatchback

"We used Cornerstone Concepts to help find the vehicle’s we need for our expanding business.  Cornerstone Concepts saved us time & money; they are efficient, fast and ensure we purchase the best vehicles for our budget, looking after us every step of the way.  I would not hesitate to recommend their services."

Philip Dennis

President

BC Coastal Contracting Ltd

"I initially tried to find a good used pick up truck on my own.  My biggest fear was buying a “lemon”.

"BCAA Mobile Inspection department were kind enough to introduce me to Cornerstone Concepts. 

"Cornerstone was thorough in:

1. Locating a mint condition 2005 Toyota Tacoma with only 2,000kms.
2. Having a CarProof report for vehicle history
3. Having the vehicle tested with 150 point inspection
4. Negotiated a fair market price with the seller

"We were so please with Cornerstone’s professional service; we retained their services again to locate another Toyota for our oldest son.  Now our family has 2 excellent vehicles at a great price.  Cornerstone removed the stress and fear of buying a “lemon” and transformed it into an enjoyable experience.

"Thank you"

Bill Schadt

President

Western Sundecks Ltd.

2006 Toyota Tacoma with 2,000km

"I was recommended by a friend to use Cornerstone to help me locate a luxury vehicle. Living on Vancouver Island I didn't have the time come to the mainland and search Vancouver for the perfect truck. Having Cornerstone on the other side with contacts at dealerships, BCAA and various other places was the perfect set up. Once Cornerstone found the vehicle for me I only had to come to the mainland twice (once to see the truck, and the second to pick it up). The Cornerstone advisor picked me up from the airport, found me a bank and stayed with me until I was on my way. They even made follow up calls to make sure we still loved the truck and everything was running smoothly. I highly recommend using Cornerstone's services and will use them again to help me find my next vehicle."

Damon Fryer
Victoria, BC
2006 Range Rover Supercharged

"I had just retired and wanted to put my stuff in storage and hit the road. Had done a bit of research and decided that what was needed was a mid-sized van.  I had a very limited amount of money to spend, but was still hoping to find a clean and reliable vehicle.  I'd seen an article in the newspaper about Cornerstone Concepts and thought that might be a good route to go.  I wasn't disappointed. I found the Cornerstone agent to be very honest, courteous and professional.  They found the exact van I wanted, even down to the color and with much lower mileage on it than I had dared hope for. And Cornerstone really does put the customer first.

All in all, a very painless way to buy a vehicle, I highly recommend it! I will definitely be a repeat customer!"

Charlene Oliver

Burnaby, BC

1996 GMC Safari


"After some fairly bad experiences buying cars and dealing with dealers, working with Cornerstone Concepts is like rain in the desert! In my opinion, Cornerstone is Vancouver's best kept secret. I felt really listened to, and Cornerstones' expertise and dedication did the rest! I ended up with an awsome car at an incredible price!

They really go the extra mile and it pays off."

Annelise

Burnaby, BC

2005 Toyota Matrix

At the time I started looking for a car, I was diagnosed with cancer and needed help to continue, so I hired Cornerstone Concepts. They accommodated my medical schedule while finding the exact vehicle I needed. Their research, courtesy and help with post-purchase installations were beyond my expectations. The amazing deal they found more than covered the flat fee. Although health issues prompted me to hire an auto finder, I'd recommend their experience, scope and talent in the auto industry to anyone looking for the right car. It was stress free.

Trish 

Burnaby, BC

2007 Jeep Grand Cherokee Limited Diesel

We hired Cornerstone Concepts to help us get a new car - a much sought after 2010 Prius. We didn't really think they could get us a deal, but we just wanted to avoid a lengthy waiting list and the hassle of dealing with salesmen.